Business Companion

Business Companion - Trading Standards Law Explained

Understanding changes within regulatory compliance can be complex and confusing for any business. Now more than ever with the increased importance of consumer protection, it is vital that businesses safeguard the health and safety of their customers, as well as their own reputation. Business Companion is a government-backed website that sets out guidance to help you make informed decisions about how to protect your business while simultaneously safeguarding your customers. The Chartered Trading Standards Institute (CTSI) on behalf of the Department for Business, and Trade (DBT) created Business Companion to provide clarity for you and your business. Keeping up-to-date with changes in legislation that affect your business and understanding your rights and obligations, will help you reduce the risk of legal action and costly mistakes and increase customer satisfaction and improve the experience for consumers. From getting started with the basics, to in-depth guidance and interpretation, Business Companion will give you well-rounded knowledge of your business and responsibilities when you sell to consumers. The site is easy to navigate and written in easy-to-understand language. It also features focussed business interventions on specific industry sectors.